Joined: Aug 17, 2011 Posts: 2846 Location: NE Phoenix
Posted: Mon Aug 31, 2015 5:48 pm Post subject: Re: HVAC TECH
Well, either my case fell through every possible crack, or I angered Nestor at some time in the past. Or both. Don't really care at this point though.
I contacted Nestor on Wednesday to see about an ac checkup, expecting that some refrigerant would also need to be added. Shot over pics of the system so he'd know what to expect, etc.
Unlike the first post in this thread, the concept of same day or even next day weren't even considered. Fine, it's summer, shit gets busy. I'm told Friday.
Friday afternoon rolls around and there's been no contact. I send a followup text. No excuses, just asking to reschedule for Saturday. Sure, why not.
No time is ever even suggested. 8:43 am rolls around on Saturday (I'm sound asleep) and there's a text message asking about being available in one hour. By the time im awake and reading this, there's another text sent 20 minutes later wanting to push back to Monday.
Last chance, I explain the times I'm available (after work) and hear zero response.
Sorry, you had all the chances in the world. I won't beg someone to take my money, regardless of the glowing reviews in this thread, from many people who's opinions I value greatly (and those opinions were the only reason I let it go that far.)
Luckily there are others here on AZFJ who I trust explicitly and are taking care of business.
What are the odds of shooting at an FJ and not getting shot back???
Posted: Fri Oct 16, 2015 11:55 pm Post subject: Re: HVAC TECH
I called Nestor last week. My fan was turning on but the compressor wasn't. Nestor showed within a few hours as promised. He checked it out and had it running in a few minutes. It was a switch that needed cleaned out. I was very happy he showed up on time and fixed it for an excellent price. Will definitely call him again. Thanks.
Joined: Jul 16, 2013 Posts: 1965 Location: South Mtn-ish.
Posted: Wed Mar 29, 2017 3:43 pm Post subject: Re: HVAC TECH
Over a year since any action in this thread. Well I'll give it a bump.
Bought a house that I like, but I don't like the AC unit being loud and right outside my bedroom. It's probably 15+ years old and seems to work well enough for now but I need to deal with the noise issue. I've read all sorts of stuff about having the system properly evacuated, something about putting a flex line between the compressor and the wall, also about possibly moving it away from the wall. Then there is always the possibility of just getting a new system that was designed to be quiet, but I'm guessing the whole split system should be done then.
Basically I've figured out that I need a pro to come tell me what the options are and how much they cost.
The system could probably do with a good once over, have some of the fins straightened and whatever a season checkup would entail. At least try to make the trip worth it. Let me know if you have any slow days or other work near 32nd street & baseline.
As much as I'd like to have the home warranty pay for some of it, I'd rather deal with it now than have something go wrong when it's really hot, and the noise really pisses me off.
_________________ "Creative solutions to problems created by my previous creativity."
** WARNING ** Many things I recommend are dangerous and probably foolish - but will probably work. **
Good to see you Nestor.
So it's still an 18 year old AC unit, and not "quiet" but you really did get it a lot better than I expected. The hard start issue is gone and my house doesn't have a minor stroke every time the AC starts up any more.
Thanks for the service and the advice. We're going to keep the budget open for a full replacement, but I'm going to get some better sleep for the time being.
Joined: Feb 03, 2011 Posts: 2772 Location: n-e Buckeye
Posted: Fri Jun 09, 2017 7:38 pm Post subject: Re: HVAC TECH
The two a/c units on our home have needed a repair of some sort about every 6 months over the past 7 years. They are cheaper Goodman heat pumps and no longer under warranty. Besides the repairs they make a lot of unusual noises at start-up and shutdown. One of the units recently stopped cooling and I assumed it was the usual defective capacitor. I replaced it but the vent air temp dropped less than 10F from room temp when it should have been 20. I decided not to put any more money into this 9 year old unit that was already unreliable and decided to get a quote from the Lennox people I always see at Costco.
The sales pitch sounds really good; you get a Costco cash card for 10% of the system cost, a 5 year satisfaction guarantee from Costco and supposedly a competitive quote for a new system. The company that works with my local Costco is Parker & Sons. A rep came over, we discussed the best system for our needs and he gave me a quote for both a 4 and 5 ton unit since I was considering replacing both. After discounts for the Costco cash and APS rebate the total was $23,500+. I thought the price was far more than expected and said so. I was told they were willing to price match if I got another quote.
I then contacted Nestor and asked about prices for a comparable system, two units. He likes the Day & Night brand based on personal experience and recommended their best two-stage heat pump with a SEER rating up to 17.5, model CCH6 Constant Comfort Deluxe. I checked it out and liked what I saw. Nestor said it could be installed in 48 hours if stock was available. His quote for 2 installed units, total price, was $16,000. That's $7,500+ less than going through Costco. The units have a very good 10 year no hassle parts warranty and Nestor included 3 years of free labor. Since one of my units was still putting out very cold air I decided to replace just one for now.
Part of the system had to come from CA so he gave me an install date for this morning at 0600 and confirmed ahead of time that all was ready. Nestor and his brother arrived on time and spent about 9 hours getting the unit installed in a very tight attic space. It required extra time and effort because the ceiling access had not been made to specs and a couple of bullnose corners had to be removed to fit the air handler cabinet. After completing the installation of the a/c unit Nestor and his brother spent another hour trying to track down an electrical issue in my kitchen. It appears to involve a cut or disconnected wire in the attic and will wait for another day (7 year old issue).
Now the house is nice and cool again and the Day & Night a/c is much quieter indoors and out than the previous unit had been. As soon as the other unit needs more than a capacitor I'll have Nestor come out and replace it.
Thanks for the fair price, quick service and clean installation!
Joined: Feb 03, 2011 Posts: 2772 Location: n-e Buckeye
Posted: Tue Jun 27, 2017 4:26 pm Post subject: Re: HVAC TECH
Nestor/MAMBA came through again. On the day it hit 120 last week I called my parents in Apache Junction to see how they were doing. Was told their a/c was set at 76 but it was 89 in the house. About a year ago their unit had leaked all the refrigerant and it was replaced. I assumed it was leaking again. They checked with local service but then a couple of days later asked me to contact Nestor and he had one of his crew over there in the morning. About 2lbs of refrigerant was added along with some sealer. The house cooled down to normal temps but a few hours later they heard a 'boom', then hissing and could smell refrigerant. No more cool air. The unit was beyond it's 10 year warranty so a decision was made to replace it asap (late Saturday afternoon). I asked Nestor what he could do for a new good replacement while my parents checked with the company who installed their last unit. Both could install a new unit Monday morning but Nestor's total was at least $1,500 less. Nestor and brother arrived early Monday and had the new a/c running by 1pm even though a crane delay slowed them down. Parents are very pleased with the work and say the new unit is quieter and cools better than the previous one ever had. They both thought Nestor was a good guy, too. Thanks again, Nestor, for the quick service and better prices.
Joined: Dec 16, 2011 Posts: 2497 Location: Dale of Glen
Posted: Mon Sep 11, 2017 8:41 am Post subject: Re: HVAC TECH
I can not begin to express how thankful I am for Nestor. He has helped me on many occasions with repairs. Yet the other day he gave me the bad news that my system was on its last leg. He gave me a great AZFJ price. He literally saved me from having to put my children in the mines to work.
I wouldn't mind to have an "assault" pussy in my house.
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